Lingo Service
A complete digital platform that turns website visitors into paying customers — automatically.
The Challenge
Lingo Service needed to modernise their online presence and automate their quote-to-payment process to compete with larger translation agencies.
Managing translation orders through spreadsheets and email chains was costing the team hours daily. Translators, clients, and staff had no unified system to collaborate.
Services
Website Design, Platform Development, AI Chatbot, Payment Integration
Industry
Translation Services, B2B
Website
lingoservice.comWhat We Built
Instant Quotes
Customers upload documents and receive accurate pricing in seconds, not hours.
Seamless Payments
Apple Pay, Google Pay, cards, and PayPal. One click to checkout.
AI Chatbot
Answers customer questions 24/7, qualifies leads, captures contact details.
Global Reach
Website available in 8 languages including Arabic, Chinese, and Spanish.
Free Tools
Viral marketing tools that attract organic traffic and build brand authority.
Abandoned Cart Recovery
Automated emails recapture lost sales and boost conversions.
Translation Project Management Platform
A custom web platform with three portals to unify translators, clients, and staff.
Staff Dashboard
Project Managers
Manage orders, assign translators, generate certificates
Translator Portal
Freelancers
Accept jobs, submit work, track earnings
Client Portal
Business Clients
Track orders, review drafts, download documents
Key Features
- • Automated workflow from order to delivery
- • One-click certification with legal document generation
- • Client review portal for draft approval
- • Payment integration with Mollie & PayPal
- • Email notifications at every stage
- • Financial reports ready for accountants
Results
Business Impact
Reduced admin time
Automated quoting replaced manual calculations
24/7 sales capability
Customers can quote and pay anytime
Global market access
Multilingual site attracts international clients
Higher conversions
Streamlined checkout reduces drop-offs
Full audit trail
Complete compliance documentation
Self-serve portals
Translators and clients manage their own work
Services Delivered
- • Website design & development
- • Custom platform development
- • Payment integration
- • AI chatbot implementation
- • Multilingual expansion (8 languages)
- • SEO optimisation
- • Ongoing support & maintenance
Next Project
Lingo Voice