Questions & answers.

We specialise in websites, web applications, e-commerce platforms, and custom digital products. Our sweet spot is projects that require strategic thinking and technical depth — not quick templates or one-page sites.

We work best with businesses who value quality over speed, think long-term, and are willing to invest in getting things right. If you're looking for the cheapest option or need something built overnight, we're probably not the right match.

Most projects take 6-12 weeks from kickoff to launch, depending on complexity. A corporate website might take 6-8 weeks, while a complex platform could take 3-4 months. We'll give you a realistic timeline during our initial conversation.

Both. We've worked with funded startups building their first product and established companies redesigning their digital presence. What matters most is that you're serious about quality and have a clear vision for what you want to achieve.

We follow a four-phase approach: Discovery (understanding your business), Strategy (defining the approach), Execution (design and development), and Launch & Beyond (deployment and ongoing support). You'll have regular check-ins throughout.

You'll have direct access to the people building your project — no account managers or intermediaries. We typically use email for formal updates and Slack or WhatsApp for day-to-day communication. You'll receive weekly progress updates.

Change is normal and expected. We build in flexibility for refinements within the agreed scope. If changes significantly expand the scope, we'll discuss the impact on timeline and budget before proceeding — no surprises.

Projects typically range from £5,000 for a focused website to £50,000+ for complex platforms. We provide detailed proposals after our discovery phase so you know exactly what you're paying for. Use our project estimator for a rough guide.

We typically work with a 40% deposit to begin, 30% at design approval, and 30% at launch. For larger projects, we can arrange milestone-based payments. We accept bank transfer, and card payments.

Yes. Most clients continue working with us after launch for updates, improvements, and technical support. We offer flexible retainer packages starting from £500/month, or you can engage us on a project-by-project basis.

We're technology-agnostic and choose the best tools for each project. Common choices include React, Next.js, Node.js, Laravel, and PostgreSQL. We also work with WordPress, Shopify, and other platforms when they're the right fit.

Yes, absolutely. You own everything we build for you — code, designs, content, all of it. We'll hand over complete source code and documentation at project completion.

We can manage hosting and deployment for you, or hand everything over to your team. We typically recommend and set up hosting during the project, and many clients keep us on for ongoing management.

Yes. We regularly integrate with existing CRMs, payment systems, ERPs, and third-party APIs. During discovery, we'll map out all integration points and plan the technical architecture accordingly.